Review of Reference and Information Services: An Introduction by Kay Ann Cassell and Uma Hiremath
Reference and Information Services: An Introduction is a comprehensive textbook that covers the theory and practice of reference work in libraries. The book is divided into four parts: Part I introduces the basic concepts and principles of reference and information services; Part II provides an overview of the major reference sources in different formats and disciplines; Part III explores special topics such as ethics, readers' advisory, information literacy, and virtual reference; and Part IV discusses the development and management of reference collections and services.
The book is written by Kay Ann Cassell, an adjunct professor at Rutgers University, and Uma Hiremath, the executive director of the Ames Free Library in Massachusetts. Both authors have extensive experience in reference and information services, as well as teaching and research. The book is informed by a national advisory board of educators and practitioners who provide feedback and suggestions for improvement. The book is also updated regularly to reflect the changes and trends in the field.
The book is designed to be used as a textbook for introductory library reference courses, as well as a resource for current librarians who want to expand their knowledge and skills. The book offers clear explanations, examples, exercises, case studies, tables, figures, and appendices to enhance learning and understanding. The book also provides references to additional sources for further reading and research.
The book is a valuable contribution to the literature on reference and information services. It covers both the traditional and the emerging aspects of the field, with an emphasis on user-centered and evidence-based approaches. It also addresses the challenges and opportunities posed by new technologies, formats, sources, and users. The book is suitable for students, educators, practitioners, and researchers who are interested in reference and information services.
The book is organized in a logical and coherent way, starting with the foundations of reference and information services and moving on to the sources, topics, and issues that are relevant to the field. Each chapter begins with a list of learning objectives and ends with a summary, review questions, exercises, and suggested readings. The book also features numerous examples of reference questions and answers, as well as screenshots of online sources and tools. The book is well-written, clear, concise, and engaging. The authors use a conversational tone and incorporate humor and anecdotes to illustrate their points. The book is also inclusive and diverse, reflecting the needs and perspectives of different types of library users and librarians.
The book is a must-read for anyone who wants to learn about reference and information services in libraries. It covers both the theoretical and practical aspects of the field, with an emphasis on user-centered and evidence-based approaches. It also addresses the challenges and opportunities posed by new technologies, formats, sources, and users. The book is suitable for students, educators, practitioners, and researchers who are interested in reference and information services. ec8f644aee
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